Help that keeps you
in full control.
Connecting a channel, reading your dashboard, or just getting started — our team is here for every step. Find quick answers below, or reach us directly.
Up and running in three steps
No credit card, no complex setup. Connect your channels and your data does the talking.
Create your account
Sign up at app.hywick.com and start your free trial. Setup takes minutes, and no card is required.
Connect your channels
From the Integrations section, link Amazon and your other platforms with secure, read-only authorization.
Explore your dashboard
Your sales, orders, and performance data appear in one unified view — ready to compare and report on.
Frequently asked questions
The things sellers ask us most. Still stuck? We are one email away.
Q. How do I connect my Amazon Seller Central account?
From your hyWick dashboard, open the Integrations section, select Amazon, and follow the secure authorization flow. The connection is read-only and takes about 5 to 10 minutes.
Q. Is my data safe with hyWick?
Yes. hyWick uses OAuth 2.0 for every connection, encrypts stored credentials with AES-256-GCM, and transmits data over encrypted channels. We read data only with your explicit consent and never modify it.
Q. Can hyWick change my products, prices, or stock?
No. hyWick works with read-only access. It displays and analyzes your data, but never creates, edits, or deletes anything on your connected accounts.
Q. How do I disconnect an integration?
Disconnect any integration directly from the hyWick dashboard, or revoke access from the connected platform itself. Data retrieval stops immediately in both cases.
Q. How can I request data deletion?
Email info@hywick.com any time. When you delete your account, all data is permanently removed from our production database within 30 days.
Q. Which plan includes the Amazon integration?
The Amazon integration is included in the hyWick Pro and Scale plans. For full plan details, contact us at info@hywick.com.
Still need a hand?
Our team is happy to walk you through any step — from your first connection to your first report.
Contact support
